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Customer Feedback

Activity Break

Just wanted to say what a fantastic time Jason and I had in Arvidsjaur.

We cannot thank you enough for all your help and advice from beginning to end.

Hotel Laponia delivered an excellent friendly service and were more than happy to help out with any requests. The husky tour and snow mobiling were fantastic and truly memorable!

I work in the travel advertising industry and I can honestly say I have never come across a company that provide such a helpful, friendly, personal service and I would not hesitate in recommending Artic Discovery and the Lapland experience to anyone Thank you so much and we look forward to our next Artic experience with Artic Discovery

MF

Ice Hotel

We had a fantastic trip, thanks very much. We really enjoyed it; the Ice hotel was spectacularly beautiful. Everything was perfect - thanks for organising it so well.

HM

Forest Dogs

Just to let you know that the trip was superb - much better than I hoped. Lars was excellent and we had three superb days. We are spreading the word!!

SB

Activity Week

Just to say how much we enjoyed our trip what a lovely part of the world.

The hotel staff were very hospitable and couldn't do enough for us.

The scenery was magical and the sunsets beautiful. We both particularly enjoyed the husky tour. In this age of modern technology, it was refreshing to speak to someone who was committed to his dogs and protection of the environment. The other 'arctic discoverers' were great fun and we enjoyed a snowball fight on the Arctic Circle. Thank you for your prompt action to secure our break away at such short notice. I have already recommended your website to some colleagues at work

JA

Christmas Special

We would just like to say what a wonderful holiday we had on your Christmas Special. The children had the time of their lives. I really enjoyed the dog sledding. Stig and Bianca were wonderful hosts. Everything went smoothly. The food was excellent. We could not fault the accommodation, and most of all there was lots of snow. We were even lucky enough to see the Northern Lights on a couple of occasions which made our time even more special. Thank you very much and special thanks to all the people that we met out in Hemavan

TD

Activity Break

Just to say many thanks for organising a truly memorable holiday, we both thoroughly enjoyed it. Our trip to visit the Sami people was unfortunately cancelled due to illness in the camp, the hotel very kindly allowed us to take a second Husky tour as compensation. Doubtless this would not have happened had it not been for your special relationship with her - she mentioned that you were great friends. This more than suited us both, as the husky tour was the main reason for choosing the holiday in the first place. We got on extremely well with the owners of the dog team, and were specially treated by them as we both got to experience actually driving the 12 dog sled team - an experience that I shall never forget. The realisation that dinner was included in the package was an absolute bonus for us. I would, and indeed will, encourage all of my friends to use your company should they be thinking of a trip to Sweden

JH

Arctic Circle Snowmobiles

I thought I would write to you; as an email would not be suffice to express my satisfaction with the holiday adventure that you recently organised for me. Thank you for helping me fulfill a long-standing ambition, and please extend my appreciation to Bjorn and those at Hemavan Outdoor centre

MG

Winter Magic

Our holiday in Lapland was amazing. It was even better than we imagined!

Bjorn even arranged for the ski lifts to open for the morning just for us. How special to have the whole ski slope just for our family.

The food was great, the husky dogs and skidoo's were incredible. The scenery was spectacular. It really was the authentic experience you said it would be.

Nana & Pop who had traveled from Australia absolutely loved it.

Thank you ever so much for a truly wonderful experience.

Merry Christmas

J D

Laponia Santa


We can honestly say that when we booked the Swedish Santa trip 15-18th Dec 06 to Arvidsjaur it was with some trepidation mainly because we do not usually book 'package' holidays and also we really wanted a truly magical, non-commercial and traditional Santa trip for our four year old Son. By our own admission, we are 'tricky customers' to keep happy away from home, so just had to email you on our return to the UK.

Therefore, have to tell you that this trip was everything we all had hoped for and more. In fact it was one of the most memorably fabulous holidays we have ever had ! The whole Santa experience was as exciting for us as for our Son and combined with the reindeer, huskies and snow-mobiles was just enough activity for everyone - thank goodness we took the extra day! We have some really lovely photos for the family album and special memories, so a big thank you from us all!

Here's wishing you a Happy New Year and we are seriously considering another trip with the huskies.

HF

Laponia Break

I just wanted to drop you a line to say Thank You for all your help with the trip. It was a roaring success. The Laponia also were brilliant!

HG

Forest Dogs

Just to let you know that the trip was superb - much better than I hoped. We had three superb days. We are spreading the word!!

I may be in contact about walking in the Summer

SB

Laponia New Year

I just wanted to let you know that we had an amazing Laponia New Years in Arvidsjaur! It was a truly memorable holiday! The food at hotel Laponia was superb and the snow mobiles and cross country skiing was a amazing experience. Please thank Urban and Natalie for looking after us and answering our million and one questions!

CV

Luxury Activity Break

We had a great trip everything & more that we expected. Lars & Monica are a credit to your company they took very good care of us & were warm & friendly. The dog sleigh trip was outstanding a true wilderness experience with charming hosts we felt like there friends rather than clients. The Snow mobile trip was equally breathtaking again our guide was knowledgeable helpful. We look forward to returning soon, we would enjoy doing the Dog Sleigh & Snow mobile trips for a longer period. Thanks for a wonderful break in unspoilt wilderness.

GC